In the Labor Code, an employee is expected to spend eight (8) hours a day in an office. The common scenario, especially in government institutions, is that work begins eight (8) in the morning and ends five (5) in the afternoon (extra hour is for noon break).
However, employees are entitled to receive compensations if they have worked overtime or if they are badly needed beyond working hours. One can think that overtime arrangements are normal and justifiable by their nature and compensations. This can be true.
But what drives a person to continue working even beyond expected time for days, or even months, or years, is something more. This may not be consciously realized by many, but some people work hard and work late because they understand the work that they do.
And this is one of the greatest takeaways of DNSC in its quest toward ISO certification – its human resources (both as individuals and as units) are now beginning to get to know their roles in the college better.
ISO is an international certifying body that ensures the quality of a product or a process. In DNSC’s case, an ISO certification can guarantee clients that the college is capable of giving nothing short of an “excellent service”. These clients refer to the students, parents, colleagues, or anyone from the community that DNSC is involved with.
The drill for this certification is that accredited ISO auditors from a certain firm will evaluate the college’s processes according to established standards. DNSC has bonded with AJA Registrars, Inc and hired a consultant whose expertise on the matter really helped the college’s faculty and staff understand what they had to do.
The college went through series of internal auditing of their documents and processes first before asking for an external assessment. An internal quality auditing team was formed, and Prof. Leonida Piorac was named the college’s Quality Management Representative.
Different document custodians were also identified and necessary activities were held such as a closed-out meeting with the process owners, college-wide orientation, and pre-audit documentation.
On March 2, 2017, DNSC formally welcomed Ms. Quinie Anne Aguinaldo and Mr. Kevin Castillon – external auditors from AJA Registrars, Inc. who were tasked to look at the college’s management system documentation, location and site conditions, personnel and management system.
After a whole day of deliberation, they recommended DNSC to proceed to Stage 2 Audit, a big step closer to the certification.
Currently, the college is preparing for the Stage 2 Audit on the third week of April 2017. This another challenging activity needs a reecho of what the College President has said to encourage the workforce during one accrediting exercise, “if we keep on aiming to pass certain standards, we practice excellence. If we exercise an attitude of always seeking ways to improve as an institution, passing becomes a by-product.”