PANABO CITY – After a packed two-day International Organization for Standardization (ISO) external audit, Ms. Khen O. David of W3 Solutionz FZE announced that she would be recommending DNSC for ISO recertification. She presented seven commendations, 15 opportunities for improvement (OFIs), and zero observations and non-conformities during the closing meeting at the Gender and Development (GAD) Conference Room.
The audit took place on September 25-26, 2024. On the first day, College President Joy M. Sorrosa expressed confidence that the annual external evaluation would yield positive results and constructive feedback to enhance the College’s overall operations. She emphasized DNSC’s commitment to quality and timely service, as outlined in the Quality Policy Statement.
Auditor David reviewed the processes and documents of various offices and personnel, including the College Management Team, Internal Quality Auditors, Document Control Custodians, Academic Institutes, Student Services Units, Research, Extension, and Production Divisions, Administrative and Finance Services, and the Planning and Resource Management Office. She also toured the campus, observed classes, and interviewed students and employees.
Several OFIs included ensuring that internal audit reports conform to the guidelines for Auditing Management Systems, implementing a room temperature control mechanism in Food Technology laboratories, including extension challenges in partnerships in the Risk Register, and consistently checking and monitoring fire extinguishers.
Ms. David commended the cleanliness and orderliness of the surroundings, including classrooms, and the readiness of documented information. She also praised the Top Management Team’s support for conducting biannual management reviews, calling it “above what is expected.” She was optimistic about the approval of the College’s ISO recertification.
The internal and external audits are facilitated by the Quality Assurance Office, with support from all offices and stakeholders.
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