PANABO CITY – Davao del Norte State College, through the Quality Assurance Office, facilitated five-day back-to-back training courses to prepare the internal quality auditors and process owners for ISO-related activities this year and the International Organization for Standardization (ISO) 9001:2015 2nd Surveillance Audit. The activity was held in the conference and audio-visual rooms, last January 23 – 27, 2023.
The first course was focused on the Guidelines for Auditing Management Systems, while the second course was about Root Cause Analysis and Corrective Action Formulation. The resource speakers were Sevetrim B. Torrejos, Marck Lester L. Navales, Dr. Leo D. Rayon Jr., Florie Ann L. Fermil, and Ellvan M. Campos.
The participants were able to gain an understanding of the principles of auditing and how to manage an auditing program, as well as write nonconformities with reference to ISO clauses, acquiring problem-solving tools and techniques, and verifying corrective action effectiveness.