PANABO CITY – Davao del Norte State College, through its Quality Assurance Office, implemented a four-day Internal Quality Audit (IQA) as part of its annual commitment to the International Organization for Standardization (ISO) 9001:2015 Certification. The activity was held on August 2 – 4 and 7, 2023.
More than 40 processes across all units were subjected to the evaluation of the effectiveness of methods, actions to address risks and opportunities, and alignment to the standards of the quality management system. The auditors were composed of twelve teams, spearheaded by Internal Lead Auditor Sevetrim B. Torrejos and Quality Assurance Director Ma. Melanie N. Edig.
During the closing meeting on August 7, 2023, all process owners and auditors convened to discuss the findings and suggestions for improvement. The College’s consistent adherence to ISO standards has a long-term effect on the efficiency, improvement, and sustainability of its services for its clients. The administration has expressed its strong support for the activities that would make the stakeholders’ experience in the College beneficial and worthwhile.